Terms & Conditions

COFFEE STAMP SOFTWARE LICENSE, TERMS AND CONDITIONS OF USE

This software application is the property of:
CustomBased Software Ltd,
New Zealand

Custombased Software Ltd owns all copyright and intellectual property associated with the development and licensed use of this program and all data that is obtained by the program when used on any licensed computer device.

LICENSING AGREEMENT

THIS PRODUCT IS LICENSED NOT SOLD. THIS PRODUCT IS PROVIDED FOR USE ACCORDING TO THE FOLLOWING LICENSE, TERMS AND CONDITIONS WHICH DEFINES WHAT USERS MAY DO WITH THE PRODUCT. 

IMPORTANT: CAREFULLY READ THIS LICENSE BEFORE USING THE PRODUCT. USING THE PRODUCT INDICATES YOUR ACKNOWLEDGMENT THAT YOU HAVE READ THIS LICENSE AND AGREE TO ITS TERMS AND CONDITIONS.

  1. LICENSE: 

    Custombased Software Ltd, Software Developer ("we", "us" or "our") grants the subscribed account holder (“you”, “your”) a license to use this 'Coffee Stamp' (software), in accordance with the terms and conditions of this license and/or any further ‘Coffee Stamp Loyalty Software User Agreement’ or an alternative ‘Memorandum Of Understanding’. All rights relating to this Software shall remain with 'Custombased Software Ltd’. 

    Custombased Software Ltd reserves the right to make changes to these terms and conditions.

  2. CONDITIONS:

    YOU MAY…
    1. Use this Software on any iPad, tablet or computer, provided that the Software is in use on only one device at any time. The Software is "in use" on a computer, iPad or tablet when it is loaded into the temporary memory or installed in the permanent memory of that device.
    YOU MAY NOT:
    1. Copy the Software or the written materials accompanying the Software;
    2. Translate, reverse engineer, decompile or disassemble the Software;
    3. Modify the computer program or merge all or any part them into another program.
    PAYMENT:
    Payment for the license to use this software will be charged monthly at an agreed rate between Custombased Software Ltd and you. Unless otherwise agreed, payments will be made in advance for the month ahead and will be paid by either direct debit using the platform https://www.gocardless.com, or credit card subscription using the Stripe.com gateway.

    Payment for any online orders processed by Coffee Stamp will be invoiced monthly at an agreed rate and direct debited from the same account using the platform https://www.gocardless.com, or Stripe.com gateway using the same credit card subscription.

    Custombased Software Ltd reserves the right to terminate your license and disconnect your iPad/Computer from this program if payments are not received on time each month.

    USER AGREEMENTS:
    All items stated and agreed upon in an additional ‘Coffee Stamp Loyalty Software user Agreement’ or an alternative ‘Memorandum Of Understanding’ make up and form part of these conditions.

    EMAIL USE POLICY:
    You will have access to all email address willingly shared with you through this program by your customers. Only paid subscription accounts have access to customer email lists. Customers accumulated while using the free trial version will only become available once a subscription account is created.

    Any email correspondence sent to your customers using the above email addresses must exclude any reference what so ever to this program or loyalty platform, unless permission has been explicitly granted in writing by Custombased Software Ltd for each correspondence.

    TERMINATION:
    Should you decide to discontinue using this software, you must inform Custombased Software Ltd of your intention to do so in writing. Custombased Software Ltd must provide notification of termination in writing to you one month prior to disconnecting your software account.

    Upon termination Custombased Software Ltd will provide you with a list of all your Coffee Stamp customers and the stamps they presently have on their Coffee Stamp card. Your Customers database will be deleted.

    Upon termination Custombased Software Ltd will discontinue the automatic payment arrangement with www.gocardless.com or your subscription with the Stripe.com gateway immediately and refund any partial monthly subscription unused.

    SUPPORT: Custombased Software Ltd offers free phone and email support for the software from 7am until 7pm each day, seven days a week. Every endeavour will be made to answer your phone calls and emails, but no guarantee is made. This is subject to change if it becomes un-managable.

    ONLINE ORDERS:
    The ‘Trust Model’ facility for online ordering included in Coffee Stamp allows customers to pay in store upon pick up of their order and this could result in lost purchases if the the system is abused by the customer. Custombased Software Ltd can not be held responsible in any way for lost purchases. Please read our documents section for a better understanding of how this situation can be avoided.

  3. TERM:

    This License shall continue for as long as you use the Software. However, it will terminate if you fail to comply with any of its conditions. You agree, upon termination, to destroy all copies of the Software. The Limitations of Warranties and Liability set out below shall continue in force even after any termination.

  4. DISCLAIMER:

    Users of this 'Coffee Stamp' (Software) must accept this disclaimer of warranty. We have tested this software extensively, however 'Custombased Software Ltd - Developer' cannot be held responsible for any damage to your system or any financial loss caused directly or indirectly by this program. 'Coffee Stamp' is supplied as is. 'Custombased Software Ltd' assumes no liability for damages, direct or consequential, which may result from the use of this 'Coffee Stamp' (Software).